From 10 October to 19 October I will not be able to give assistance as I will be on vacation. Thank you and I will get back to you as soon as possible.

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Ho to migrate the license to a new installation?

1- Log in into backend of the current installation

2- Go to Settings - License

3- In the Purchase Code field enter an invalid code, click Check and then Save

4- You can now use your license in the new installation

If the above does not work, just open a ticket in the "License Migration / Problem" category, that doesn't require an active support!