From 10 October to 19 October I will not be able to give assistance as I will be on vacation. Thank you and I will get back to you as soon as possible.

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Simple Virtual Tour - SaaS Plugin

Reset administrator password 1. Login into svt database from your server admin panel 2. Go to table svt_users 3. Find the corresponding line of the administrator and mark his ID 4. Run this query (replace your_new_password and ID) UPDATE `svt_u ...

I cannot upload files larger than X mb Adjust PHP settings to allow uploading large files:- max_execution_time: max execution time of scripts (Suggested: > 300)- max_input_time: max execution time of upload (Suggested: > 300)- memory_limit: not equal to post_max_s ...

Where I can find Tutorials? Here https://simplevirtualtour.tawk.help/

How do i install the software? 1) Create an empty database on your server panel and take note of the access parameters, you will be prompted in the installer.2) Unzip codecanyon_XXXXXXXX.zip file.3) Copy all files and directories from the codecanyon_XXXXX ...

Ho to migrate the license to a new installation? 1- Log in into backend of the current installation 2- Go to Settings - License 3- In the Purchase Code field enter an invalid code, click Check and then Save 4- You can now use your license in the new installation If the ...

I change the language but translations not working - make sure that the PHP extension gettext is installed into your server- double check if your server have the correct language locale installed, for example de_DE for Germany. If you have ssh access to your server run the ...

How to move the installation to a new server? 1) Copy all the files from your actual server to the new one 2) Dump / Restore the database from your actual server to the new one. 3) Open the file /config/config.inc.php and change the database parameters 4) If you ch ...

How to change name of the viewer folder? Put a file .htaccess inside the root of the application with this content (change new_viewer_name with desired name): RewriteEngine On RewriteBase / RewriteCond %{REQUEST_URI} ^/([^/]+) RewriteRule ^ne ...

How to install packages on your server for tools? In order to install the packages needed to make works some extra tools of the application you need a server with Debian/Ubuntu as OS and root privileges to access into SSH terminal. These are the commands for install all ...

Friendly URL not working on NGNIX web server Add these directives inside your NGNIX server configuration. location / { try_files $uri $uri/ /index.php?$args; } location ~ ^/viewer/(ajax|content|css|gallery|header|icons|js|maps|media|objects360|panoramas|pointcl ...

How do i update the software? 0) Back up files and database of previous version Automatic update (version 5.8.1+) 1) Log in to your backend with the administrator account 2) In the sidebar menu, click Update 3) Click UPDATE NOW! Semi-Automatic updat ...

What are the requirements? ServerPHP 7.1+Mysql PHP Extensionsgettext - zip - curl - gd - imagick - mysqli - intl Apache Extensionsmod_headers - mod_rewrite - mod_deflate - mod_expires PHP Settings  Required  Recommendedsession   YesYessh ...